Overview

We strive to ensure your complete satisfaction with your purchase. If you are not satisfied with your order, you may return it within [number] days of the original purchase date for a full refund or exchange.

Return Conditions

• Unused and Unopened: Items must be unused, unopened, and in their original condition with all tags and labels attached.
• No Physical Damage: Items must not show any signs of wear, tear, or damage.
• Original Packaging: Items must be returned in their original packaging.

Return Process

1. Contact Customer Support: Please contact our customer support team within [number] days of receiving your order to initiate a return.
2. Obtain a Return Authorization: We will provide you with a return authorization number (RA number).
3. Package Your Return: Carefully package the item(s) you wish to return, including the original packaging and RA number.
4. Ship Your Return: Ship the package to the return address provided by our customer support team. Please retain a copy of the shipping tracking number for your records.

Refund or Exchange

• Full Refund: Upon receipt of your returned item(s), we will process a full refund to your original payment method, minus any applicable shipping costs.
• Exchange: If you would like to exchange your item for a different size, color, or style, please contact our customer support team to arrange the exchange.

Shipping Costs

• Return Shipping: You are responsible for the cost of return shipping, unless the item was defective or damaged upon arrival.
• Exchange Shipping: We will cover the cost of shipping the replacement item to you.

Exceptions

• Custom Orders: Custom-made or personalized items are generally non-returnable.
• Sale Items: Sale items may have restrictions on returns or exchanges.

Additional Information

• We reserve the right to modify our return policy at any time.
• If you have any questions about our return policy, please contact our customer support team.

Thank you for choosing our store!.